MI-SUL LABS S.L. Privacy Policy.

Last updated: 2023

This Privacy Policy describes how MI-SUL LABS S.L. (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.unpopularmade.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

 

Data Controller

The company responsible for processing personal data is MI-SUL LABS S.L with registered address at XXX Barcelona, and Tax ID B72529852

Contact details: info@unpopularmade.com.

Failure to provide certain information marked as mandatory may result in the inability to manage your registration as a User or the use of certain services available on MI-SUL LABS S.L.

To register as a User and browse MI-SUL LABS S.L, you must be over 18 years old. MI-SUL LABS S.L may use your personal information to verify your age and ensure compliance with this restriction. The user states that all data provided by them is true and accurate, and undertakes to keep it updated, communicating any changes to MI-SUL LABS S.L at any time. 

We take your privacy very seriously. We will collect, store, and use all personal data in accordance with General Data Protection Regulation No. 2016/679 (GDPR) of the European Parliament and Council, dated April 27, 2016, concerning the protection of individuals with regard to the processing of personal data and the free movement of such data, as well as other regulatory provisions.

The user can also exercise their rights of access, opposition, rectification, and cancellation (ARCO rights) recognized in the aforementioned Regulation (EU) at any time. The user can exercise these rights by contacting us via email at info@unpopular.com.

  

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

 

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

 

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

- Basic contact details including your name, address, phone number, email.

- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

- Account information including your username, password, security questions.

- Shopping information including the items you view, put in your cart or add to your wishlist.

- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

 

Information We Collect through Cookies 

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

 

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

- Companies who support our Site and Services, such as Shopify.

- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

 

How We Use Your Personal Information and Purposes of Processing

- Providing Products and Services: We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.

- Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

- Security and Fraud Prevention: We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

- Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

 

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

- With business and marketing partners, including Shopify, to provide services and advertise to you. [For example, we use Shopify to support personalized advertising with third-party services]. Our business and marketing partners will use your information in accordance with their own privacy notices.

- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.

- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.

- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

 

Category:

- Identifiers such as basic contact details and certain order and account information

- Commercial information such as order information, shopping information and customer support information

- Internet or other similar network activity, such as Usage Data

 

Categories of Recipients:

- Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)

- Business and marketing partners

- Affiliates

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

We have "sold" and "shared" (as those terms are defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows.

 

Category of Personal Information

- Identifiers such as basic contact details and certain order and account information.

- Commercial information such as records of products or services purchased and shopping information.

- Internet or other similar network activity, such as Usage Data.

 

Categories of Recipients

- Business and marketing partners.

- User Generated Content.

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

-Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services. 

-Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

 

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

 

Data Retention Duration

We will retain your personal data for the duration of the service provision relationship and as required by law. Consequently, we will process your data for as long as you maintain the status of a registered user (that is, until you decide to unsubscribe).

MI-SUL LABS S.L will keep your personal data to fulfill and/or carry out requested services, maintaining them for the necessary statutory periods based on the legislation applicable in each case, in order to address potential future responsibilities.

In certain cases, we will only use the data until the moment you decide, whether or not to allow us to store the information for future purchases, such as payment details (credit card, PayPal, or chosen payment method).

Once the potential actions or the relationship in each case have elapsed, we will proceed to delete or remove the personal data from our system.

 

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

- Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.

- Right to Delete. You may have a right to request that we delete personal information we maintain about you.

- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

- Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

We use Shopify's ad services such as Shopify Audiences to help personalize the advertising you see on third party websites. To restrict Shopify merchants that use these ad services from using your personal information for such services, visit https://privacy.shopify.com/en.

 

Complaints 

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

 

International data transfers

Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third-party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

 

MI-SUL LABS S.L. Cookies Policy.

Last updated: 2023

This Cookie Policy aims to help you understand how the company's website, "MI-SUL LABS S.L." (hereinafter, "MI-SUL LABS"), uses cookies (or similar technologies), their purpose, and the options you, as a user, have to manage them.

 

DEFINITION AND FUNCTIONS OF COOKIES

A cookie is a file that is downloaded to your computer, tablet, mobile, or other device (hereinafter, device) when you access the website: https://unpopularmade.com/pages/privacy-policy (hereinafter, "the Site").

 

In general, and depending on the type, cookies allow storing and retrieving information about your visit, your browsing habits, the browser or device from which you access, as well as recognizing you as a user or customer. This can facilitate your next visit and make the site more useful by personalizing its content. Cookies play a crucial role in improving the user experience of websites.

 

Cookies can be "own," meaning they are sent to your device from a domain or device managed by MI-SUL LABS; or they can be "third-party" cookies, meaning they are sent to your device from a domain or device managed by another entity. They can also be "session" cookies, expiring when you leave the Site, or "persistent" cookies, which remain stored on your device for a longer period, ranging from minutes to several years.

 

TYPES OF COOKIES WE USE

 

1. Depending on the owner of the cookies, they can be classified as:

 

• Own Cookies: These are sent to the user's computer or device from a server or domain managed by the publisher itself, from which the requested platform or service is provided.

 

• Third-Party Cookies: These are sent to the user's computer or device from a server or domain that is not managed by the publisher but by another entity that processes the data obtained through cookies.

 

1. Depending on the purpose of the cookie, they can be classified as:

 

• Technical Cookies: Necessary for the proper functioning of the Site and its various options or services, such as controlling traffic and data communication, identifying the session, accessing restricted access parts, or using security elements during navigation, among others.

 

• Analytical Cookies: These allow tracking and analyzing the behavior of Site users (e.g., number of pages visited, location from which you access, frequency and recurrence of visits, duration of your visit, browser or device from which you make the visit, etc.). The information obtained is used to measure the activity of our website and to create user navigation profiles, with the aim of making improvements based on the analysis of user data.

 

• Preference Cookies: Used to identify visitors across different websites. For example: content partners, banner networks. Companies can use these cookies to create a profile of visitors' interests or display relevant ads on other websites.

 

• Behavioral Advertising Cookies: Store information about users' behavior obtained through continuous observation of their browsing habits. This allows developing a specific profile to display advertising based on it. These cookies enable the most efficient management possible of the advertising spaces that the publisher may have included directly or in collaboration with third parties.

 

• Unclassified Cookies: Those that do not belong to any other category or are in the process of categorization.

 

To obtain this information, we use cookies offered by the following services:

 

Service	Provider	Additional Information
Google Analytics	Google	https://tools.google.com/dlpage/gaoptout?hl=es

 

 

PURPOSE OF COOKIES ON OUR WEBSITE

Cookies are an essential part of how our Platform works. The main purpose of our cookies is to make your browsing experience more comfortable and efficient.

 

We also use cookies to continually improve our services and platform. This use allows us to offer personalized advertising based on your browsing patterns. The information collected through cookies plays a crucial role by providing us with statistical estimates and usage patterns, such as the number of visits, the most visited sections, and the duration of visits. These statistics help us understand the overall interaction of users with the platform, allowing us to improve our services. Additionally, they provide us with the opportunity to tailor the platform to your individual interests and optimize processes such as search speed.

 

In some instances, we may use cookies to obtain information that allows us to display advertising, whether from our platform, on third-party platforms, or through any other means, based on the analysis of your browsing habits, such as products visited or sections consulted.

 

It is important to note that in the cookies we use, we never store sensitive information such as passwords, credit card data, ensuring the confidentiality and security of your personal information.

 

AUTHORIZATION, REVOCATION, AND DELETION

When browsing the Site for the first time, you have been informed about the use of cookies, the possibility of accepting their installation, or rejecting the installation of certain types of cookies, such as analytical, advertising, and third-party cookies.

 

At any time, you can allow, block, or delete cookies installed on your device by configuring your browser options or from the privacy settings of the device from which you visit us. If you block the installation of technical cookies in your browser, you may not be able to access certain sections of the Site and/or use some of the services offered.

 

If you initially accepted the installation of certain types of cookies through the settings and later want to oppose their installation or maintenance, you must delete the already installed cookies by configuring your browser options and reconfigure those for which you allow their installation.

 

Below, you can find information about cookie settings in major browsers:

 

• Mozilla Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias
• Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
• Microsoft Internet Explorer: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
• Microsoft Edge: https://privacy.microsoft.com/es-ES/windows-10-microsoft-edge-and-privacy
• Safari: https://support.apple.com/es-es/guide/safari/sfri11471/mac
• Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html

 

Additionally, some of the services described above provide direct "opt-out" mechanisms to oppose the installation of their cookies.

Service	Provider	Additional Information
Google Analytics	Google	https://tools.google.com/dlpage/gaoptout?hl=es

 

If you wish, you can watch videos created by the Spanish Data Protection Agency (AEPD) to explain how to configure privacy settings from different platforms and devices: AEPD Videos

 

WHO HAS ACCESS TO THE INFORMATION STORED IN COOKIES?

 

The information stored in the Cookies of our Platform is used exclusively by us. However, some Cookies identified in section 2 as "Third-Party Cookies" are managed by external entities. These external entities collaborate with us to improve our services and the user experience when navigating our Platform. You can obtain additional information in the Cookie settings panel, which you can access at any time from our Platform.

 

If you want more specific details about the processing of your personal data in our collaboration with third parties, as well as those subject to international data transfers, we recommend reading our Privacy Policy, available on our Platform. Additionally, we suggest reviewing the privacy policies or privacy settings of these external collaborators, which you can consult through their own platforms.

 

PROCESSING OF PERSONAL DATA THROUGH COOKIES

When contacting us regarding your consent for the cookies on the MI-SUL LABS website, please indicate the identification number and date of your consent. For additional information on the processing of your personal data carried out on this website and through the use of the informed cookies, please consult our Privacy Policy.

 

UPDATE

This Policy may be updated periodically to reflect changes in the use of cookies on the Site. We will post a prominent notice on the Site to notify you of any significant changes to our Policy and indicate at the bottom of the Policy when it was last updated.

 

© 2023 – “MI-SUL LABS S.L." – Reproduction prohibited. All rights reserved.

 

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please send an email to info@unpopularmade.com